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the fixxrpro

PRIVACY POLICY

Attractive young woman working on a desktop computer smiling as she leans forwards reading text on the screen, view over the monitor

We value your privacy on every level. 

We must collect your personal info, like your name, email, address, and more, to communicate with you and deliver our FixxrPro service. But, once we've done that, we honor your trust by never selling your personal information to others. We only share your personally identifiable information (PII) with third parties if we have to in order to run our business or deliver your service.

What are some examples of this? 

1. We will share the information you provided in Stripe (not the payment part--that stays locked away) with our email provider (Hubspot) so we can send you emails to update you on the status of your subscription or other services.

2. We may also share your name, email, and transaction history with a third party we use to send you special offers and coupons. 

3. If you came to us through an ad, say from Facebook or Instagram, our website cookies let the ad platform know if you ended up becoming a member so we can track if our marketing efforts are working. Our marketing pro, Jane, really appreciates this because it tells her when she's doing a great job. This later shows up in graphs and dashboards without any of your personal information to help us know what ad platforms deserve our investment and which ones don't. This is all handled through APIs and encryption -- fancy talk for "securely," so the risk of any of your information ending up on Wikileaks is extremely low at least from our site. 

4. When you request service, we use third-party apps to assist us with the scheduling bits of making all of that work seamlessly in the background. At first, we tried it using only trained squirrels, but they became exhausted and terribly grumpy. So, we decided to use apps instead. They need your information to make sure we send drivers to the right address, unlike those lazy squirrels. 

We will continue to update these policies as our data collection and usage expands. Our commitment to you is that we will treat you the way we want to be treated. You and your data are super important to us, and we take your trust very seriously. Let us know if you have any questions.